Showing posts with label marketing. Show all posts
Showing posts with label marketing. Show all posts

Thursday, November 24, 2022






Article By Ron Sela



 It’s common knowledge that the best products don’t always make it to the top. Many times great products fail, and companies have to go back to the drawing board because of a lack of strategic marketing. Time and again, the magic is in a product-led marketing strategy that covers all the bases.

This read provides a detailed guide on developing a product strategy, creating a product roadmap, and executing a successful product launch.

Find invaluable advice on these pages.

What is Product-Led Marketing?

Product-led marketing is a strategy in which the product is the primary driver of growth. It focuses on promoting and selling a product rather than a service or brand, opposing traditional marketing strategies. Its goal is to create demand for a product by highlighting its features and benefits.

You can often see this marketing in SAAS companies or industries where products are highly technical or complex, and customers require substantial information before purchasing. In these cases, product-led marketing can be an effective way to reach potential customers and build greater market penetration. By providing detailed information about the product and by demonstrations, your sales team can help customers make an informed decision during the entire buying process.

To be successful, product-led marketing must be supported by a well-crafted marketing plan that includes objectives, target markets, and key messages.

How Product-Led Marketing Works 

Product-led marketing relies on three things: Trial, education, and word-of-mouth. 

Trial

The best way to get people to buy your product is to let them try it first. Provide demos and offer free trials of your product so potential customers can see how it can benefit them. 

Education

Once people have tried your product, educating them on its optimum usage is necessary. You can do this through blog posts, video tutorials, or even in-person events. 

Word-of-mouth

Finally, once people use and enjoy your product, they’ll start talking about their positive customer experience. And when they do, make sure you’re ready to capitalize on that by monitoring social media and other online channels for interactions with your brand. 

Why Should You Consider It for Your Business?

There are many reasons why product-led marketing can be beneficial for your business. Here are four:

Enhanced brand awareness

Product-led marketing can help you become more famous because people will see your product more. It can also help you keep your current customers because they will be able to see how your product has improved. You can give away free samples or conduct demonstration videos that show how the product works.

Greater profitability potential

Product-led marketing leads to greater profitability potential because it creates a need for the product. With proper product marketing, businesses can create or heighten a demand in their customers that they did not have before. This effective marketing technique targets consumers’ buying motive and gets them to purchase the product. It increases the company’s profits with relatively lower customer acquisition costs.

Improved customer loyalty

This approach can lead to improved customer loyalty for three reasons.

  • Product-qualified leads are more likely to be active and engaged product users. They have already been exposed to the product and its value firsthand.
  • Product-led marketing leads to a higher quality customer base. Customers acquired through this type of marketing are more likely to be satisfied with the product and less likely to churn.
  • It helps create a virtuous cycle of growth for product-led growth companies. As customers become loyal users of the product, they also become advocates for your brand. They spread word-of-mouth about your product, leading to more customers signing up. This positive feedback loop can lead to sustained growth for product-led companies over time.

Strengthened Brand Equity

Putting the product front and center allows customers to focus on what the brand offers and what makes it unique. As you focus on the product experience, you build a solid emotional connection with customers. Product-led marketing also drives constant innovations and improvements, keeping the brand relevant and top-of-mind. With all these, your customer success team can create a secure relationship with your target companies, building a sturdy foundation for long-term brand equity.

Now that we’ve defined product-led marketing and why you should consider it for your business, let’s look at the pieces that constitute successful product-led growth marketing.

Components of a Product-Led Growth Marketing

If you want to drive a product-led growth strategy, you need to focus on five key areas: merchandise, market, message, media, and methods. Let’s zoom in on each component so you can create a comprehensive growth marketing strategy for your business.

Merchandise

The merchandise is the physical product that you are selling. It is the foundation of your product-led company and what everything else revolves around. It sounds obvious, but if you want people to buy your product, you need to offer them something they want or need, or as we said, create that need.

Market

The market is whom you are selling your product to. Knowing your target companies is essential for developing an effective product-led growth marketing strategy. Yes, you have a great product, but you must be sure you’re earmarking the right people.

Message

The message is what you are saying about your product. It includes your brand identity and how you position your product in the marketplace. A strong message resonates with your target market, thus answering these questions: Why should they buy your product? What need does it fill? How will it improve their life?

Media

The media is how you deliver your message to your target market. It includes your website, social media, and paid advertising. 

Methods

Finally, you need to focus on conversion optimization to turn leads into customers. Your methods are the tactics you use to execute your product-led growth marketing strategy. You will need A/B testing, customer segmentation, and funnel optimization. 

Now we can put all these components together and create a strategy.

How to Create a Product-Led Marketing Strategy

It’s already settled that in a product-led marketing strategy, your product is the star of the show—not your marketing collateral or campaigns. This approach can be extremely effective, especially for companies with innovative products that speak for themselves.

But you still need a strategy. Here’s a seven-step process you can follow:

Step 1: Understand your target market and their needs

This is invariable. The first step in any marketing strategy—product-led or otherwise—is understanding your target market. Who are they? What do they need or want? What are their pain points?

Examine these steps:

  1. Consider your current customer base. Who are they, and how can you serve them? Take the time to understand their businesses and what they want in a partnership. It will give you valuable insights into the companies most likely to benefit from your products or services.
  2. Take a look at your competition. Whom are they targeting, and how are they positioning themselves? This research will help you better understand the needs of your potential customers and how you can best meet them.
  3. Ask your target market directly! Surveys and interviews can be very helpful in getting feedback from potential customers about their specific needs.
  4. Create buyer personas. These are made-up representations of your ideal customer based on factual data and research.

Step 2: Identify your product’s unique selling points (USPs)

Every product has unique selling points (USPs), and it’s important to identify yours before developing your marketing strategy. What makes your product preferable to the competition? Why should potential customers invest in it? Once you know your product’s USPs, you can begin to craft messaging that highlights them. 

Step 3: Create product messaging that resonates with your target market.

At this stage, you can start to develop messaging that resonates with them. You must include this messaging in all your marketing collateral, from website copy to social media posts to email Marketing campaigns. 

Here are uncomplicated tactics for creating impressive product messaging: 

  • Keep it simple and easy to understand 
  • Be clear and concise 
  • Highlight the benefits of your product, not just the features 
  • Use customer testimonials and case studies to show proof points 

Step 4: Develop a content plan that aligns with your product messaging

Once you have finalized your product messaging, it’s time to start thinking about content. Content is essential for any marketing strategy, but it’s vital for product-led approaches since it helps potential customers understand how your product can help them solve their specific problems or meet their needs. 

Some things to note as you develop your content plan: 

  • Map out the buyer’s journey and create content for each stage 
  • Make sure all of your content aligns with your overall brand identity and voice
  • Don’t be afraid to get creative with different types of content (eBooks, infographics, blog posts, etc.)
  • Use data and analytics to track engagement and adjust accordingly
  • Always test different pieces of content before investing too much time or resources into them 

Step 5: Use effective channels to reach your target market

One of the most critical aspects of creating a product-led marketing strategy is choosing the right channels to reach your target market. There are a plethora of marketing channels accessible today, so it’s important to carefully select the ones that are cut out for your business and your products.

The most effective channels will vary depending on your product and target market. Some effective channels for reaching buyers include online advertising, webinars, eBooks, and social media marketing.

Step 6: Implement a lead generation process that will generate quality leads

To be truly successful, you need to generate leads that convert into customers. The best way to achieve this is by implementing a lead generation process that generates high-quality leads. To do this, you need to identify your target market, create compelling content that will capture their attention, and use effective call-to-action techniques to encourage them to take action. 

Step 7: Analyse and track the performance of your marketing campaigns

If you’re not measuring the performance of your product-led marketing campaigns, you’re missing out on valuable insights that will improve your results. The final step of creating a product-led marketing strategy is analyzing and tracking the performance of your marketing campaigns. It will allow you to see what’s working and what isn’t so that you can make necessary adjustments.

To do this effectively, plenty of tools and resources are available to help you. Google Analytics is a great place to start, but other tools like KISSmetrics, Mixpanel, and Heap can be helpful.

Once you have all this data, you can see patterns and trends emerge. This information will be invaluable as you fine-tune your product-led marketing strategy.

Best Practices for Launching a New Product

Launching a new product is both inspiring and nerve-wracking. On the one hand, you have a fresh product that you’re excited to share with the world. On the other hand, you have the pressure of making sure everything goes off without a hitch. No matter how prepared you are, there’s always a chance that something will go wrong.

The key is to minimize the risk of going wrong by following some tried-and-true best practices. 

Plan, Plan, and Plan Some More

One of the most important things you can do to ensure a successful product launch is to plan as much as possible. It involves planning for every eventuality and preparing contingency plans in case something goes wrong. By taking the time to plan everything out in advance, you can avoid many of the pitfalls that can trip up even the best-laid plans.

Keep a Tab on Your Competition

Another necessary thing to do is to keep an eye on your competition. You are already aware of your main competitors, but it’s important to monitor their activities leading up to your launch date. This way, you can adjust your plans accordingly if they make sudden changes. For example, if one of your competitors launches a similar product before you do, you may need to adjust your marketing strategy to emphasize why your product is different or better. 

Create a Prototype

Creating a prototype will allow you to work out any kinks in the design and ensure that it meets all your quality standards. You can show the prototype to potential customers and get their feedback before the launch. It’s also a good idea to market-test your prototype with a small group of potential customers before you launch it. It will give you valuable feedback that you can use to improve your product before it goes live. 

Furnish Your Product for Launching

Making sure your product is ready for launch day is another critical step in having a successful launch. It includes providing enough units to meet the demand and ensuring that all the packaging and labeling are correct. If any last-minute changes need to be made, now is the time to do them. By taking care of these details ahead of time, you can avoid potential issues on launch day. 

Build Up Anticipation

Leading up to the big day, it’s important to build up anticipation for your product amongst your target market. You can do it through marketing campaigns, social media teasers, and even leaked information (if you feel bold). The goal is to generate as much interest and excitement as possible so that people will be clamoring for your product when it finally hits store shelves or goes live online.

Launch and Learn from Your Mistakes

No matter how well you plan, there’s always a chance that something will go wrong on launch day (or even afterward). The key is not to let this discourage you; instead, view it as an opportunity to learn and improve for next time. Taking these lessons to heart ensures that each successive launch is more successful than the last one. 

Conclusion

As a B2B entrepreneur, product-led marketing is an excellent way to showcase your product and its features while providing valuable information to potential partners. By focusing on the product, you can demonstrate why it is superior to other products on the market and highlight its unique selling points. This type of marketing also allows you to build trust with target companies by providing them with accurate and helpful information.

Moreover, product-led marketing can be a great way to generate buzz and excitement about a new product launch. By creating an engaging and informative campaign, you can capture the attention of potential customers and encourage them to try your product.

FAQs

Here are other questions about product-led marketing that we have not covered in the article.

How do you create a winning product for your business?

While there’s no silver bullet or one-size-fits-all answer, some factors can help you give your product the best chance of success.

First, you should clearly understand your target market and their needs and wants. Once you know this, you can begin to ideate and develop products that address those needs and wants. It’s also important to keep an eye on trends in your industry and make sure your product can adapt and change as needed.

Second, ensuring that your product delivers value to customers is critical. It must be well-designed, easy to use, and provides a good user experience. It’s also important that your product is priced competitively and offers a good value proposition.

Lastly, have a solid marketing and launch plan in place. It should include identifying your target market, defining your marketing objectives, and crafting a messaging strategy. It’s also important to create compelling content that will generate interest in your product and drive traffic to your website or store.

How can you ensure your products stand out in a crowded market?

There are a few ways to ensure your products stand out in a crowded market. One is to create a unique product that can’t be found anywhere else. Another is to price your products lower than the competition. And finally, you can market your products to make them more appealing to consumers.

What are the challenges of product-led marketing?

Some major challenges include:
1. Guaranteeing that the product is the star of the show. Too often, companies focus on clever marketing slogans or pretty packaging instead of ensuring the product is worth buying.
2. Creating a clear value proposition for the product. To persuade consumers to buy your product instead of a competitor’s, you need to articulate what makes it unique and why they should care.
3. Generating excitement and interest for a new product launch. It isn’t easy, especially if the product is not innovative or interesting.
4. Ensuring that accurate and helpful information is provided to potential customers. To build trust with target companies, you must ensure that the information you provide is accurate and helpful.
5. Creating compelling content to drive traffic to your website or store. It can be challenging if you’re not a skilled writer or marketer.

Tuesday, June 21, 2011

How to Improve Your International SEM Strategy


Search marketing accounts for the largest share of online ad spending by a long shot. eMarketer predicts that it will continue to dominate in coming years.
As a result, it is important to understand how your business can benefit from search marketing. The vast majority of online searches are in languages other than English; therefore, it’s important to understand how to approach search campaigns when dealing with international markets.
Let see with 10 search experts about how marketers can improve their international search engine marketing (SEM) strategies. I have outlined the top 13 tips here. Join the conversation by adding your international SEM tips in the comments below.

1. Go Local with Keyword Research


Machine translation is not an option when it comes to creating international keyword lists. Independent SEO Strategist Joost de Valk says, “Talk to native people or preferably native search marketers and get the real keywords for your business in that country. Far too often do I encounter people blatantly translating keywords from one language to another, thinking that a translation agency will know what it’s doing. They don’t. You need someone who has grown up in the country you’re targeting, speaking its language.”
“If you can hire a local SEM firm or at least [one] on the same continent, you’ll have the advantage of language support, understanding of culture, etc.,” says Adrian Salamunovic, co-founder of art company DNA11, which sells its product in more than 50 countries. “Keyword research and proper ad copy often come down to well-written copy and understanding of ‘soft factors,’ such as nuances in language and culture.”
Christian Arno, founder and managing director of UK translation company Lingo24, suggests to conduct separate research campaigns for countries that share a language. “You will find differences in the way Germans and Austrians, or Mexicans and Argentinians, search,” he explains. “These are often cultural, and peculiar to searching habits, in addition to known linguistic differences.”
Furthermore, Arno notes that “there are often several ways of translating — or indeed localizing — a key phrase.” Accordingly, he recommends that marketers create broad keyword lists. “Instruct your foreign language Internet marketers to give you all the options they think might work in your local market. Then test, test, test and let your analytics data decide. It’s often not a translator’s favorite rendition which works best in the long run, and if you can generate ROI from a broader basket of search terms than your competitors, so much the better.”

2. Do Test English


Running international search campaigns doesn’t mean excluding English completely.
“In some foreign language markets — generally those where English is commonly spoken — it can be worthwhile running campaigns in English as well as the native language,” says Arno. “Make sure to run them separately as the English which works in one locale may be different to others.”

3. Look Out for Language Mash-ups


“Sometimes English terms make it into another language and supplant the ‘correct’ original native use of a particular phrase,” says Arno. “For example, in Italy, a top search phrase for travel sites is ‘voli [flights] low cost’ rather than ‘voli a basso prezzo’ as you’d expect. This phenomenon should come out in your keyword research, but you might want to give it as an example to your foreign language Internet marketers to make sure they know you’re onto it.”

4. Capitalize on Local Holidays


Explore additional opportunities during local holidays,” says Ting Ting Wang Jager, senior manager of paid media at search marketing firm Covario. “Because April is traditionally when students start the school year and new recruits enter the labor force in Japan, a smart SEM practitioner would weave this renew/refresh message into existing ad copy.”

5. Advertise on Local Search Engines and Social Sites





Baidu has a 75.8% share of China’s search engine market. Google is a distant second with a 19.2% share.
“Google rules, but not everywhere,” says Bas van den Beld, search and social strategist and founder of blog State of Search. “There are a few countries in which Google gets beaten by local search engines. Think of Seznam in the Czech Republic and Yandex in Russia. Keep these local search engines in mind; it might give you more traffic and more conversion in those countries.”
“Facebook and local social networks also are important places to advertise,” says van den Beld. “Same goes for advertising on YouTube. Check who watches a lot of video (I know the Dutch do) and target those. Not just on YouTube, but also in SERPs [search engine results pages] which have universal [search] results withvideos. So, check the SERPs to see where your ad can stand out.”
When it comes to social networks, look outside of the top English-focused social sites for local insights as well. You may find that local sites are even more highly trafficked than the mainstays that seem ever so pervasive in the United States and UK. “YouTube, Facebook and Twitter are blocked in China,” says Wang Jager, “However, you can still generate and capture buzz in this largest Internet-using country by utilizing RenRen, Tudou, Youku and Sina Weibo.”
Liz Elting, co-founder and co-CEO of translation company TransPerfect, cautions against assuming that international search engines and social sites work similarly to your local counterparts. “No two search engines use the exact same algorithm.” she says. “The optimization techniques required for the Chinese search engine Baidu, for example, may be vastly different from those needed to optimize for Google. Businesses that want to reach targeted users need expertise not only in language, but also in culture and technology.”

6. Make Every Character Count


“Most search engines limit the number of characters you can use on each line of your PPC ad,” says Elting. “Unfortunately, if you try to translate an English ad, the resulting translation will likely exceed the limitations imposed by the search engine because the number of words and length of the words are often longer in other languages. Therefore, it is important that the adapted ad is edited to fit within the character length limitations, without sacrificing the message you are trying to communicate.”

7. Don’t Compete Against Your Local Team


“Make sure you are not ‘doubling up’ with the local country marketing team, says Lisa Myers, CEO of SEO agency Verve Search. “I’ve seen numerous occasions where a company is bidding against themselves. For example, an agency is hired to do the SEM internationally but then the local offices in each country are still doing their ‘own’ campaigns. This is obviously a waste of time and money. But don’t discourage the local marketing teams — they are a huge asset. After all, they speak the language.”

8. Don’t Overbid on Keywords


“In other languages, there’s often less competition doing international search,” says Ben Kirshner, CEO of search engine marketing agency Elite SEM. “You don’t need to bid the same amount as you would in the U.S. and as a result, you can save a substantial amount of money for your client by bidding less on different inventory.”
“There are a number of competitive research tools that are free and can point marketers in the right direction when determining bids for international SEM campaigns,” Kirshner explains. “For example,Google Keyword Tool offers real data on traffic estimates and helps expand your keywords (as long as you have a Google AdWords account). Another tool that I like to keep under my international SEM belt is Google Traffic Estimator. This goes one step further from Google Keyword Tool and suggests CPC (cost-per-click) rates, local monthly searches and more.”
Kirshner continues, “One of the most insightful bidding tools out there, in my opinion, is Google Global Market Finder. Using this tool, marketers can type in a keyword like ‘hard drive’ and select a territory or region such as South Korea. What you get back is a geographical distribution of locations that have enough volume estimates associated with that keyword and suggested bids based on this data.”
“Not to sound old-fashioned,” Kirshner says, “but there’s also a non-techie resource that is just as (if not more) helpful in setting your bid prices: Google reps. They can pull Query Visualization Reports, which will identify similar keywords and their bid prices in the U.S. versus how they are performing in other countries like South Korea, Portugal and India. The added value component of these reports comes in the form of competitive analysis on what other competitors are bidding on and whether their bids are increasing or decreasing.”
Kirshner also suggests checking out more in-depth tools that, of course, come at a cost: SEM Rush, Ad Guru, SpyFu and Compete are subscription-based models that help marketers set their bid rates.

9. Use SEO Techniques to Research Competitor SEM Strategies


Any search marketing campaign should be enriched by a healthy amount of competitive research. Myers believes that researching for international campaigns may be even more important though, as competitors may have already done local research and testing from which your business can benefit. She explains:
“You can learn a lot from what your competitors are doing and, although you can’t really know what keywords they are bidding for in their paid search campaigns, you can find out what keywords they target for organic/natural search by having a quick look at their title attributes and page content. The keywords that they target organically will often be the keywords that generate the most traffic as well.”

10. Define Your Success Criteria


“In order to determine whether or not a campaign is successful, you must define your goals,” says Elting. “Are you trying to lower your cost per action? Are you trying to lower your cost per click? How are you defining a conversion? Do you want more people to submit a quote request? Make sure you have defined goals in advance of your campaign to prove that what you are doing is valuable.”

11. Make Conversion Easy on the Landing Page





“If your goals have anything to do with a conversion (and they should), then you need to do everything in your power to make a conversion easy for your visitors,” says Elting. “On the landing page, you should give the customer the opportunity to register, get a quote, contact you or make a purchase. The easier you can make it for a visitor to convert, the greater the likelihood that you will have success with your international search engine marketing campaigns.”
Furthermore, Myers insists, “Don’t fall in the trap of cutting corners and using the ‘one size fits all’ sentiment when it comes to landing pages. The temptation to use the .com domain for all countries just because they understand English is not good enough, at least not if you want conversions. Invest in translators or, even better, use search professionals in the relevant country you are targeting to create landing pages for your paid search traffic.”
Alyssa Paris, marketing manager for international translation and localization company Acclaro, provided more food for thought regarding landing pages: “Localize your landing pages with the target culture in mind, taking into account different payment options, legal restrictions and communication conventions.”
Salamunovic says “If you can’t afford translation services or full-blown translated sites, the next best thing is geo-landing pages — for inspiration, take a look at how LivingSocial customizes their offer pages (visually) for each city.”

12. Test, Test, Test


“For SEM, the same thing holds true in North America as anywhere else,” says Kyle Peterson, senior global account manager for PR and marketing firm Clement Communications. “You can’t write one ad and hope it sticks. You need to be testing and writing copy on a continuous basis to find out which headlines, words, calls-to-action, etc. resonate better with the audience in your newly targeted country. Again, it goes back to language: a native speaker is necessary to effectively test different writing styles.”
Think local when choosing analytics tools, suggests Paris: “Select the appropriate market-specific analytics tool to track your progress. Don’t compare results across countries, but rather, analyze your relative progress within each locale.”
Kirshner suggests asking your translation agency to make you a translation guide, or “cheat sheet,” so that you understand what you’re looking at in terms of ad groups and can optimize keywords that aren’t performing well.

13. Crowdsource Keywords


“Make sure you’re asking your users and other in-country contacts for more terms,” says Arno. “Use feedback forms to ask users how they think their friends would search for your product or service. We use our own survey form when clients have used our service to ask this, among other questions, and advise clients to do so. Often you only see these forms if you’ve actually used a service.”
I asked Arno if he had seen any dramatic improvements from using crowdsourced keywords. He explained, “We get the odd phrase, which proves useful over time. It doesn’t transform our business, but like lots of the other steps we take, it incrementally adds to it — and all the little things add up!”
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